WAVE Futura guarantees two types of return: Return for exchange, and Return for rescission (return with refund).
RETURNS FOR EXCHANGE
Any unused purchased item may be returned to exchange for a different size or color, or for a garment of equal value.
Return costs: No additional charge for the Customer of the European Union. For all other countries, the return costs are charged to the customer.
Whitin how many days? Please send your request within 14 days from receipt of the goods.
How to return?
Customers have the right to rescind from the contract and return the purchased goods, as per Italian Legislative Decree n° 21 dated 21/02/2014, within 14 (fourteen) days, from the day on which they gain possession of products. Customers must realise that this right to rescind cannot be exercised in the case of bespoke and/or customised products.
Return costs: All costs incurred for returning cancelled goods are to be borne by the Customer.