DATA SECURITY

All personal data are encrypted before transfer using advanced digital security systems.

SSL TECHNOLOGY

Data transmission is protected by a safe SSL (Secure Socket Layer) connection guaranteeing protected transfer of personal data and credit card/bank details.

SAFE PAYMENT

All Visa and Mastercard transactions are guaranteed by the 3-D-secure security program. The transaction is only made when you enter the password correctly. Please contact your bank to enable this service for your credit card.

Payments can be made via PayPal.

PayPal is a reliable means of paying for online purchases as your financial data are not shared with the party receiving payment. Moreover, Paypal uses programs that protect you when making purchases and, if there are problems, helps you to resolve these with the vendor or reimburses you the value of your purchase, if possible.

"In the event that your PayPal account is used illegally by third parties, PayPal reimburses you the value of all unauthorised payments."

AICEL

WaveFutura belongs to the Italian Electronic Commerce Association (Associazione Italiana Commercio Elettronico - AICEL).

  • It permits the Association to publish its full company details.
  • It undertakes to respect the rules of good e-commerce and has signed the AICEL Code of Conduct (code of ethics).
  • WaveFutura has been awarded a Certificato Sono Sicuro certificate guaranteeing that it complies with all AICEL standards and rules.
  • If misunderstandings arise, AICEL helps consumers in their dealings with the vendor.

ORDER TRACKING

WaveFutura uses the UPS courier service and guarantees that you can track your purchases at all times during shipping.

GUARANTEED RETURNS AND REFUNDS

Under Italian law, you may return any "remote" purchase within 14 working days and receive a full refund. You are only expected to bear the additional shipping costs incurred when returning your purchase. A specific law on this matter gives you 100% protection. See the"SHIPPING AND RETURNS" section of this website for details of all guarantees and conditions concerning the return of products.